This course was developed for those wishing to progress their career. The skills and knowledge acquired will assist with the delivery of a professional service. On completion of the course the Certified Team Leader will work effectively within a team in a range of diverse security environments. Course content includes Documenting Work Instructions, Teams and Teamwork Concepts, Team Leader Skills, Problem Solving and Decision Making, Taking Control in Security Situations, Communications, Monitoring, Managing and Measuring Team Performance.

Course Outcomes

On successful completion, participants will be able to understand:

  • The range of typical employer policies and employer documents on assignment
  • What assignment instructions are and what typically may be included
  • Methods of extracting, documenting and allocating tasks
  • Effective assignment recording and reporting procedures
  • Teamwork concepts, team types and team structures
  • The role, qualities, characteristics and skills of a team leader
  • The range of communications skills beneficial to the team leader when interacting with clients, customers, management, team members and the public
  • The role of the team leader in assignment customer care and quality policies
  • Methods of monitoring, managing and measuring team performance
  • The role the team leader may play in respect of the safety, health and welfare of team members
  • How the team leader can assist with promoting equality and diversity within and external to the team
  • How to manage external conflict issues impacting on the team and conflict within the team
  • Work life balance principles and quality of life issues in the security industry
  • How to reflect on personal strengths and weaknesses, leading to identifying areas for personal development.

Assessment Summary

The course is assessed by way of a written examination and a 2,000 word project. A pass mark must be achieved in both the written examination and the project. The written examination is completed online. The project will be presented in the format described in the assessment guidelines provided. Appeals processes are in place and extensions and resubmissions are allowed in extenuating circumstances.

Duration

These online courses are self-directed; the level of commitment required is dependent upon the experience of each individual participant. While the course duration is scheduled for three months; participants can complete the course and submit their final projects at any time within the three months.

Support

Participants will have supports available to them, including:

  • Extensive course materials taking participants through the course step by step
  • Study guidelines
  • Comprehensive assessment guidelines and submission templates are provided
  • E-mail support provided by course trainers
  • Access to the online forum for support and discussion.

E-Learning Benefits

The course is fully completed online. Access to all materials required is provided on registration, allowing participants to study and complete their coursework at their own pace. The Learning Management System used is provided by DOKEOS, who are based in France with support offices throughout the world. 5.5 million people have used the system to date.

Certification

Successful completion leads to the awarding of an Advanced Certificate in Security Team Leadership. This Certificate is awarded by an internationally recognised industry sector body, The Security Institute of Ireland.

Conditions of certification include:

  • Provision of basic personal details and correspondence information
  • A pass mark of 50% or over in assessment
  • Payment in full of all fees
  • Satisfactory completion of all declarations
  • Assessor recommendation.

Security Institute Mempership

A benefit of this course is that it can lead to membership of the Security Institute, a professional body for security professionals. Membership of the Institute is open to professional experienced persons in any country. Members of the Institute are recognised by the use of the title M.Sec.I.I after their name. On completion of the course, successful participants are entitled to apply for membership.

Registration Options

To gain access to this E-Learning Course instantly, you can make your enrolment payment in full online and get started without delay.

If you require special payment options, then please feel free to contact us directly and we will be glad to assist you in your enrolment.